Nexus Concierge Lending Enquiry

Nexus Concierge (Powered by Xenium) offers a fully featured mortgage broker solution offering access to over 40 lenders where clients choose from direct engagement with a local broker or a complete digital or phone based loan application process. Please complete this form to submit a request for Nexus Concierge to contact you to assist with your lending requirement.

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Name*

First Last

Phone

Email*

Please advise name of business/individual which referred you to Nexus Concierge*

Name of individual you dealt with (if known)

Select type of finance required*

Approximate amount of Finance Sought*

Current Lending Institution*

Please provide a brief overview or your requirements in the box below*

By submitting this referral form you agree to the following & acknowledge; If you submit this Enquiry Form, this confirms that you wish to be contacted by Nexus Concierge for the purpose of discussing your lending needs.

This document is managed by Nexus Partners Pty Ltd ABN 56 128 705 340 Australian Credit Licence 387734 (Nexus Partners). Nexus Partners will send your enquiry to Nexus Concierge who will contact you within 5 business days. Your referrer is not authorised to make any representations about loan facilities, including whether they are suitable for you. If you have any queries about loan facilities, please raise these with Nexus Concierge when they contact you.

Commission: If after sending your enquiry Form, you take out a loan: Xenium Finance will receive a commission payment from the lender. Xenium Finance will pay Nexus Partners a percentage of this amount and Nexus Partners will administer a commission payment to the organisation/individual who referred you to this service in accordance with the terms of the Referral Agreement held with them. You will receive more information from your chosen lender about the commission paid. You agree that Xenium Finance will provide Nexus Partners with details about your loan for the purpose of administering a commission payment to your nominated organisation.

Important Information from Nexus Partners. The information in your Enquiry Form will be used to help answer your enquiry and to ensure that, if you go ahead with a loan, a benefit is paid by Nexus Partners to your Referrer. The information you provide to us is handled in the strictest confidence and in accordance with the Privacy Act and our Privacy Policy. By submitting this form you agree to the terms and conditions and confirm you understand the purpose of this form.

Should you have any concerns you may contact our Compliance Department on 1300 782 131 or email us at info@nexuspartners.com.au. We will acknowledge your complaint within seven days. We will provide you with a decision on your complaint within 45 days. If you are dissatisfied with the response of our complaints officer, you may make a complaint to the Australian Financial Complaints Authority. Nexus Partners is a member of the Australian Financial Complaints Authority (AFCA) Member 45575. You can contact AFCA by emailing info@afca.org.au or phone 1800 931 678. More information about AFCA’s complaints resolution process can be found at https://www.afca.org.au/what-to-expect/the-process-we-follow

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